CV
"Will be Periodically Amended"
"Desire! That's the one secret of every man's career. Not education. Not being born with hidden talents. Desire." —Johnny Carson
Education
(Pending)
Bachelor of Arts in Integrated Marketing Communication
University of the West Indies (Mona)
MAY 2020
Digital Marketing Certification
Google and Internet Advertising Bureau Europe (IAB)
JULY 2016
Associates Degree in Humanities
Attained 9 CAPE Subjects
Caribbean Examination Council
Kingston College
JUNE 2015
Customer Service Certificate Heart Trust NTA (Trained & Certified)
JULY 2015
Mathematics and English
City and Guilds Certified (NCTVET) (Heart Trust NTA)
JULY 2014
Attained 8 CSEC subjects (Inclusive of Arts , Vocational and Science)
Caribbean Examination Council
Professional Experience
November 2019 - June 2020
Social Media Officer and Graphic Designer
Alliance Française de la Jamaïque
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Meet with clients or the art director to determine the scope of a project
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Create visual elements such as logos, original images, and illustrations to help deliver message-design layouts, including the selection of colors.
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Present design concepts to clients or art directors.
September 2019 - May 2020
Campaign Manager and Graphic Designer - iRecycle Campaign
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Curate effective communication plan
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Plan and execute effective communication and marketing strategies and tactics
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Liaise with stakeholders and develop sponsorship plan
July 2019 - September 2019
Sales Contractor/Consultant
Para Caribe Consulting Ltd.
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Develop standard operating procedures sales scripts, identify and reach prospects via telephone, email, and post mail.
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Verification of services offered at Para Caribe.
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Coordinate service delivery and facilitate accurate tracking of leads into paying clients.
July 2017 - March 2018
Consultant
Sutherland Global Services (Amazon)
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Respond to Customer item queries and providing information by phone
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Verification of Benefits
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Interpretation of Order issues
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Managing and resolving customers’ complaints
July 2017 – July 2018
Customer Service Representative)
Hinduja Global Solutions (Cigna Insurance.
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Updating and Verifying Customers Pharmaceutical Records.
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Estimation of Copay and distributed Deductible.
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Verification of Insurance drug list, FDA approved drug list, banned medications.
October 2013 – December 2013
Extension Officer
Rural Agricultural Agency RADA (Internship)
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Sorting incoming correspondence.
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Recording Keeping
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Accepting incoming calls
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Providing farming support to the farmers
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Receiving visitors and providing information
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Performed other assigned duties.
"Never give in except to convictions of honor and good sense."
-- Winston Churchill